Refund Policy

At Techimium, we prioritize customer satisfaction and strive to deliver high-quality services. If you’re not entirely satisfied with our work, please review our refund policy below:

Eligibility for Refunds

Refunds are available under the following circumstances:

  1. Service Not Delivered:
    • If the service you purchased has not been started within the agreed-upon timeframe.
  2. Cancellation Before Start:
    • If you cancel your project or service before any work has commenced.
  3. Unresolved Issues:
    • If there are significant, unresolved quality issues despite multiple revisions.

Non-Refundable Circumstances

Refunds will not be granted in the following situations:

  1. Completed Work:
    • Once a project is completed and delivered, refunds are not applicable.
  2. Change of Mind:
    • If you decide to cancel after the project has started and significant work has been completed.
  3. Third-Party Issues:
    • Refunds will not be provided for issues caused by third-party services, such as hosting providers, domain registrars, or plugins.
  4. Custom Features:
    • For custom features or SaaS applications that involve significant coding, no refunds are offered once development begins.

Requesting a Refund

To request a refund:

  1. Submit your refund request via email at [email protected] within 14 days of the payment date.
  2. Include details about the service, payment receipt, and the reason for your request.

Refund Approval Process

  • All refund requests will be reviewed within 7 business days.
  • If approved, refunds will be processed via the original payment method within 10 business days.

Contact Us

If you have any questions regarding our refund policy, feel free to contact us at [email protected]